Congratulations to the SMACON product team for the exceptional work. Our Customer Management solution (CCMS) with a real-time ERP connector, has been recognized for its excellence. This groundbreaking solution, initially deployed at Kochi Metro Rail Limited (KMRL), is revolutionizing customer self-service.
Our innovative digital transformation Solution has been recognized with an award at the Leadership Awards 2024
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CRM vs ERP: What’s the Difference?
Many businesses assume CRM and ERP are interchangeable. After all, both manage data, support business operations, and help improve efficiency. But in reality, CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) serve very different purposes.
Why Growing Companies Outgrow Manual Procurement Faster Than They Expect
Manual procurement works—until it doesn’t. As companies scale, complexity grows faster than volume, turning simple spreadsheets into risky bottlenecks. Discover why waiting too long to automate is the “turning point” most leaders miss.
Zero-Error Procurement: Myth or Achievable Reality?
Procurement errors are often treated as “normal.”
A delayed approval here. A mismatched invoice there. A missing vendor document during audit.
Most organizations accept these as part of everyday operations.
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